Official BMC Wholesale Communication Channels

• Email: [email protected] — Email support is reserved for officially registered BMC Wholesale members. If you haven’t created your business account yet, click here to register before contacting our support team.

  Average response time: 30 minutes to 3 hours.* Most questions are answered in our FAQ and Order Process pages. Members are expected to review these resources before contacting support.

• Information line: 1-866-750-1718 (On-demand information regarding registration, ordering process, pricing access, and more)

Need to speak with a human representative? Request a callback from one of our B2B representatives.

* During business hours: 9:00 AM – 5:00 PM EST, weekdays.

For best results, please use these official channels. Messages sent via other platforms (e.g., Facebook, TikTok) may experience delays.

Before contacting us, please take a moment to review our FAQs, as 90% of common questions are already answered there. This helps save you time and allows us to keep our prices competitive.

Warehouse Order Pick-Up (Quebec City, Canada)

Warehouse visits and in-person order pickups are available by appointment only. Please use the button below to schedule your visit.

Note: We prioritize email communication over phone calls. This approach ensures that all inquiries, especially those related to quantities and pricing, are documented clearly to avoid misunderstandings. Emails provide a reliable record of our discussions and help us manage your requests more efficiently. We appreciate your understanding and cooperation in using email as the primary means of communication.

Have a Question? Email Us